DOHA BANKABOUT US
FAQ’s
Answer:
In case you forget your password then you can fill our ‘FORGET PASSWORD’ form available on DbankOnline Page. Upon receiving the request, we will issue a new password for your Dbank Online Account.
Answer:
Doha Bank offers different range of products to help customers invest and grow their money to get maximum advantage. Please click on the following to get details.
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The Internet Banking Service from Doha Bank – is available to all our customers anytime of day or night, from anywhere in the world.
Customers can register for this service at any of Doha Bank Branch OR Using Online registration facility.
- To register for DBank Online service using online registration facility, please click on ‘DBank Online Register’ located on the top right corner of the page, you can also register from DBank Online Login page by clicking on ‘New Users Register Here Individual’. Corporate customers will have to visit our branch to register and available DBank Online service.
- You can also visit our branch in order to avail Dbank Online Service for banking convenience. To locate our branch, please click here .
Answer:
There are so many ways for you to connect with Doha Bank.
Give us your suggestions, opinions and complaints through Feedback.
Visit us at our Branch.
Contact us via phone, fax or e-mail.
Use our HELLO DOHA service to get immediately linked to a customer support representative.
We look forward to hear from you!
Answer:
An IBAN is simply your existing account number in a format/structure that makes it internationally recognizable.
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The usual way to obtain the IBAN is to contact the beneficiary directly and request the details from them. Alternatively, the beneficiary may quote their IBAN on their invoice.
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The IBAN details of the beneficiary must be quoted on your transfer request either through Online Banking and Mobile Banking or the branch i.e. it should be entered in the beneficiary account number or IBAN field when entering beneficiary details.
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If the company hasn’t printed their IBAN on their invoice, you should ask for it. You should advise the company that payment could be rejected, delayed or incur extra charges if they don’t provide this information. You should be aware that the beneficiary’s bank can reject your payment if you don’t use an IBAN.
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You should quote the IBAN number of the beneficiary to successfully process the payment. If your payment does not quote the IBAN number the transaction will be rejected.
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If you do not include the IBAN number the payment will not be processed, the amount will be refunded in your account and you will receive a call from Doha Bank to inform you about the rejection and to include the IBAN before the transaction will be processed.
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No, currently it only applies to payments made to Lebanon, Saudi and Europe.
Answer:
No, it does not.